The Rat & the Elephant

Frequently Asked Questions

• Have a suggestion or found an issue?
  I’d love to hear it — whether it’s a bug, an idea, or just a quick thought. The easiest way to reach me is to email support@kidteller.com and just tell me what’s on your mind. I read every message.
• What is KidTeller and who is it for?
  KidTeller is an online platform that lets you create personalized children's books in minutes. It's perfect for parents, grandparents, teachers, and anyone who wants to give a unique, story-filled gift to a child.
• Can I edit book text and regenerate it for free?
  Yes, as long as you keep the illustrations the same.
• Which languages are supported?

  KidTeller supports 30+ languages today, covering most European languages and key global markets, with plans to continuously expand language support. Don’t see your language? Let me know which one you’d like to see next.

• Can I get a refund?
  Refunds are possible if your purchased credits are unused. Since generating books relies on costly AI models, we cannot refund credits that have already been used. Your feedback helps us improve, and we’re always working on expanding the platform’s functionality.
• How accurate are the personalized details?

  Our system uses the information you provide — such as the child’s name, appearance, and favorite themes — to make sure every story feels personal and magical for the reader.

• Can I download or print the books?
  Yes! You can download your book as a PDF and print it at home or with a professional print service. All books are designed to be print-ready, so you can create physical copies whenever you'd like.
  Or you can use our "Paper Book" service — we will print it for you.
• Do I need to install anything?
  No, KidTeller is fully cloud-based. You can create and access your books from any browser.
• Is KidTeller good for schools or small groups?
  Absolutely. Teachers, tutors, and clubs use KidTeller to create engaging reading materials for classes and group activities.
• Is my data secure?
  Yes. We use industry-standard encryption and strict security practices to protect your personal and payment information.
  We do not resell or reuse your data — your privacy is fully respected. Everything you share with KidTeller stays private and is only used to generate your stories.
• Who created KidTeller?
  KidTeller was built by the developer behind several successful projects:

  • Rwiz.AI – AI-powered review management
  • Piano Companion – a music theory app with millions of downloads
  • ChordIQ – ear training app, featured as "Best App of the Week"

  You can read more about his journey on his blog: desunit.com/blog/